Table 4 Patient-reported strengths of move to health for chronic low back pain

Major themes regarding M2H program design

 Accountability (routine check-ins, weekly communication)

 SMART Goal setting

  General guidance

  Receipt of feedback/advice during the process

  Open-ended and patient-driven, rather than provider-directed goals

Skills and qualities of the health coach

 Friendly

 Good listener

 Punctual

 Articulate and good at communicating

 Wonderful personality

 Genuine

 Patient

 Knowledgeable

Participants attributed some of their successes to finding joy, committing to change, incorporating activities that interested them, the use of instructional apps, and writing down thoughts and goals to reflect upon as reminders for motivation and commitment. Some participants mentioned that M2H allowed them to notice patterns in their life that related to their back pain and explore novel approaches for coping with it